ISO 10015:1999 Quality management -- Guidelines for training

ISO 10015 Training Management system/International Workshop Agreement (IWA2)
A planned and systematic training process can make an important contribution in helping an organization to improve its capabilities and to meet its quality objectives.
For selecting and implementing training to close the gaps between required and existing competence, Management should monitor the following stages:
a) Defining training needs.
b) Designing and planning training.
c) Providing for the training.
d) Evaluating the outcome of training.
Who is it relevant for?
ISO 10015-IWA2 is relevant to any organization that wishes to exceed training attitude a basic requirement for businesses of all types and sizes, whether they’re in the private, public or voluntary sectors.
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